Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Blogs April 15, 2021 Customer Experience – How online retail changed the game for COOs Operational excellence has changed, from cost reduction to customer focus, a trend widely influenced by online retailers including Amazon. Companies following this path have seen big gains in their customer approval ratings and achieved increased productivity and efficiency as a result. Some organisations have appointed leaders to look after customer journeys, as they seek to develop world-… Blogs May 10, 2021 Privacy Analytics with OneTrust & Microsoft Power BI Our global clients are experiencing unprecedented change in the data privacy landscape. Changing state, federal and global regulations are forcing almost constant business, technical and legal operational changes. At Protiviti, we partner with our clients to understand their privacy obligations, assess needs, and implement appropriate compliance processes, operating models and tools to meet the… Insights paper January 8, 2024 How data sovereignty and data localisation impact your privacy programmes The concepts of data sovereignty and data localisation stem from a desire to keep data within a country’s borders for greater control. While the broad strokes of various privacy laws may be consistent across jurisdictions, governments will dictate the collection, storage and interpretation of their citizens’ data through constantly evolving privacy regulations.The legislative bodies that write… Podcast June 27, 2022 Podcast | Building Technology and Data Enabled Capabilities Innovation, transformation and the introduction of more advanced technologies are on the agendas of most groups in an organisation today. The same certainly holds true for internal audit functions – but perhaps not at the same levels of engagement as departments such as finance and IT. In fact, the results of the latest Next-Generation Internal Audit Survey from Protiviti show that overall… Blogs September 2, 2021 Innovation: How to make ideas reality Innovation is easy to say, but harder to achieve. In the first article of Protiviti’s Building a Brighter Future series, which will help companies to look ahead, we unpack how they can bring ideas to life. Many people will be familiar with this situation: sitting in a company workshop, coming up with new ideas, and sticking notes on the wall. Hours spent searching for new ways of working,… Blogs July 21, 2022 Tackling Tomorrow Today: ‘New ways of working need new tech’ Eileen Burbidge is a prominent early-stage technology investor in London, having moved from the U.S. to the U.K. in 2004 to work for Skype. Speaking at the Protiviti and Robert Half Tackling Tomorrow Today event in June, she shared her story of leaving Silicon Valley, why her children’s influence is important, and the trends for businesses to watch. Blogs May 19, 2022 FSI COOs share insights on leveraging intelligent automation Robotic process automation (RPA) and artificial intelligence (AI) are helping financial institutions transform their operations. But many institutions are in the early stages of their journey. The UK Finance COO Forum in April discussed the benefits of intelligent automation and how institutions can leverage it to enhance customer experience. Whitepaper May 11, 2020 Insurers Can Mitigate Operational Challenges, Losses as Pandemic Claims Mount Like all major employers, insurance companies are dealing with operational and workforce disruptions, as millions of their employees – adjusters, actuaries, underwriters, and risk and loss control managers, as well as analysts, as examples – adapt to a remote work environment. The industry’s policyholder surplus, invested funds set aside by insurers to pay claims, is under pressure as asset… Newsletter March 15, 2022 Framing the Data Privacy Discussion in the Boardroom Data proliferation and data privacy regulatory activity across the globe have created the need for focused boardroom discussions. While cybersecurity continues to be an issue for boards, a more targeted focus on data privacy is increasingly necessary to ensure compliance across a rapidly expanding number of privacy regulations. Privacy risk represents a unique challenge driven by the volume and… Video March 25, 2021 Collaboration Forum Series 4: Optimism in tough times (Week-10) The Future of Business: Part 2: Challenge your Normal Do you still believe in your company’s purpose? How will your people work together in the future? How will you work with clients? Do you need an office? Our corporate values and our working environment are undergoing their biggest change in over a century – how will you seize the opportunities this presents? Dan Foley from Kier… Load More
